PRIVACY POLICY

Velocity Entertainment takes your privacy seriously. This policy explains how we collect, use, and protect information when you visit our website or use our services. If you have any questions, please contact us at info@velocityentertainment.co.nz.

Who we are

In this policy:

●     “We”, “Our”, or “Velocity Entertainment” means Velocity Entertainment

●     “You” means anyone visiting our website or using our services

●     “Services” means everything we provide, including our activities, programmes, bookings, and website

What we collect

When you visit our website, we may record technical details such as:

●     Your device’s IP address and domain name

●     Your operating system, browser, and search engine used

●     The date, time, and pages you view

If you share personal details with us (such as your name, email address, or phone number when booking online), we’ll use that information only for the purposes you’ve authorised, such as processing a booking, answering enquiries, or sending marketing updates if you’ve opted in.

We never sell or rent your personal information.

How we use your information

We collect and store information so we can:

●     Provide you with our services and customer support

●     Process bookings and payments

●     Improve our website and promotions

●     Send marketing communications (only if you’ve given permission)

You can update your details or ask to stop receiving marketing at any time by emailing us at info@velocityentertainment.co.nz or following the unsubscribe link in our emails.

Protecting your information

We use industry-standard security practices to keep your information safe. Sensitive details, such as credit card numbers, are encrypted using SSL and handled securely by our payment provider. We don’t store card details on our website.

While we take care to protect your data, no method of online transmission is completely secure. Because of this, we cannot guarantee absolute protection but will always use reasonable safeguards.

Your choices

We respect your right to control your inbox:

●     Marketing emails are only sent with your consent

●     You can unsubscribe at any time via the link in the message or by contacting us directly

●     Once you unsubscribe, we’ll stop sending marketing communications

Legal requirements

We may disclose personal information if required by law, or if we believe it is necessary to protect our rights, safety, or comply with a legal process.

Third-party links

Our website may include links to external sites. This policy only applies to Velocity Entertainment, not to any other organisations we link to.

Updates to this policy

We may review and update this privacy policy from time to time. Any changes will be published on our website, and the updated version will apply from the date it is posted.

Questions?

If you’d like more information about how we handle privacy, please email info@velocityentertainment.co.nz