You must abide by the instructions of the Service Provider’s staff at all times or you may be removed from the premises and refused entry in future. This is to ensure safety and enjoyment for all participants engaged in the Recreational Activities. Your entry into the premises of the Service Provider is on strict condition that you comply with the safety and other general instructions given by the Service Provider’s staff. You will not be given a refund for any unused time should you be removed from the premises for any reason whatsoever and you acknowledge your entry to the premises is strictly on this basis.
On occasion, promotional video or photographs may be used by the Service Provider, which may include your image whilst being engaged in Recreational Activities. By entering the premises, you consent to this use unless you specifically request in writing that your image not be used for this purpose.
You acknowledge that security video is used on the public areas of premises of the Service Provider and consent to this use for security and safety purposes.
Only one voucher or offer is valid per individual entry.
For sickness or illness Velocity Entertainment offer one make up lesson per month if there is space available and provided Velocity Entertainment is given more than 24 hours notice prior to a lesson being missed.
NO refunds will be given for no shows of a lesson or online booking or if a child is removed from a lesson by a staff member for poor behaviour.

Terms & Conditions